View all news regarding Gap Inc.'s response to Coronavirus. World Health Organization. In addition to welcoming back team members across the business, we have provided employees at our stores, headquarters and Distribution Centers with a package of four reusable, non-medical grade fabric masks, as part of our commitment to helping to keep our employees, customers and communities safe. Employer Tax Credits. Before the coronavirus crisis, headwinds included declines in mall traffic, where many Gap stores are located and fierce competition in the now essential online channel. The Morning Briefing: The advice gap returns and next gen planning. Not yet. Some customers may experience shipping or return processing delays as Gap Inc. is taking extra precautions in our fulfillment centers as we work to help keep our teams safe. To find out if a store near you is open, please check out our store locator for each brand: Old Navy, Gap, Banana Republic and Intermix. If that trend continues, even the end of the outbreak will not necessarily see shoppers returning to stores. We also have reusable, non-medical grade fabric masks available for customers, including in fun fashions and prints to bring a bit of joy to this new normal. What safety measures are you taking to protect teams in-store? As Gap Inc. prepares to reopen stores, our top priority remains the health and safety of our employees, customers and communities. Direct Gateway Direct 4567 Dixie Rd Mississauga, ON M0R8E0: Be sure to include your packing slip (generated via the interactive returns process). In select cities you can schedule a safe and convenient shopping experience with Curbside Pickup. Last week, Gap said it's taking precautionary measures to weather the crisis. Roughly one in six high school seniors say they definitely or most likely will change their plans to attend college in the fall because of the coronavirus, according to a survey of 1,171 students conducted April 21 through 24 by the higher education market research firm Art & Science Group. Learn more. a) Select return type. Banana Republic has donated $10 for each mask that sold between April 23 and May 22, 2020 to Feeding America, amounting to a total of $220,000. Photo by David … We’re closely following official COVID-19 recommendations of the WHO and Public Health Agency of Canada, as well as local government mandates. Returns are free for UK customers: just use the pre-paid Royal Mail or Collect + shipping label included in your package. For us, the health and safety of our employees, customers and communities is our top priority. 3. We recommend in-store returns to get your refund faster. Syngal didn't provide many details for the Gap Global brand, but she did mention the importance of "brand clarity.". Returns as of 4/10/2021. Old Navy and Gap brand are each donating 50,000 reusable masks to Boys and Girls Clubs of America, which has many Clubhouses still open and operational as a safe place for kids and families in underserved communities. Macy’s, Gap and other retailers are adjusting return windows to ease customers’ worries about getting their money back, if they buy clothing and other items online as … By Lane A. Glenn and William Heineman. However, if we are unable to fill shifts by reactivating furloughed employees, then we will open hiring for new team members. As for the length of the shutdown, China may serve as a guide. The leadership team and board of directors will take temporary pay cuts as well. When a customer’s order is ready, they will receive a phone call from the store letting them know to head to the store. The embattled apparel retailer started this year with high hopes. b) Write the quantity and reason code for each return in the far-right column of the invoice. Gap initially closed stores through April 1 but has extended the closure without giving a new timeframe. Find media assets on our Media Center. shop sale Shop women Shop men Exclusions apply. Conduct frequent handwashing/hand sanitizing – We are committed to promoting sanitization practices and implementing associate health screenings, because the health and safety of our teams and customers are our top priorities. In response to customer demand, we’re re-opening most of our fitting rooms and increasing regular cleaning. Health Guards at Checkout – We’re encouraging a limited contact checkout process for our customers with plexiglass Health Guard shields and encouraging customers to utilize contactless pay options during this time. Effective August 1, 2020, we are also requiring all customers to wear masks in our stores, with the exception of small children or those who are exempt due to an underlying medical condition. We continue to process returns and issue refunds, and we are making progress. Our brands have responded to the demand from consumers by producing masks for everyday use, available online and in stores while supplies last. Online purchases made on or after May 1, 2020 have an extended return window of 90 days. Use original packaging if possible. Here’s how we’re taking care of our customers: Mask Requirement – We are requiring all employees and customers to wear masks in our stores, with the exception of small children or those who are exempt due to an underlying medical condition. Shop Banana Republic | Store Hours In 2019, Gap (NYSE:GPS) lost its chief executive officer, posted a full-year sales decline, and saw its stock price tumble 31%. Though Gap shares are down 67% year to date, it's still too early to bet on the rebound for this apparel retailer. We can hope that for other countries, the crisis will similarly span a few months. We hope you love what you ordered. We'll email when your order is ready, then our store teams will bring your order to your car with contactless delivery. Gift Return: Refund in form of gift card. We’ve also implemented a new policy requiring our customers to wear masks in all of our stores  in addition to our employees. Customers will need to have their photo ID so that store teams can confirm upon arrival through a closed car window. Returns as of 04/17/2021. We hope you love what you ordered. Our commitment to the safety and comfort of our teams and customers. Old Navy and Banana Republic donated over $50 million of new clothing to American families in need via Old Navy and to help underprivileged back to work via Banana Republic. extra 50% off sale styles & 40% off reg. Shop Intermix | Store Hours, July 20, 2020 Our teams have been hard at work implementing enhanced safety measures as we continue to re-open our Banana Republic, Gap, Old Navy, and Intermix stores. So will the coronavirus kill Gap's recovery? To support our impacted employees, particularly our store teams, Gap Inc. has set up an Employee Resource Center, including unemployment resources, interviewing and resume tips and more. Founded in 1993 by brothers Tom and David Gardner, The Motley Fool helps millions of people attain financial freedom through our website, podcasts, books, newspaper column, radio show, and premium investing services. Next, all they need to do is pop their trunk, and our store teams will load orders into customers’ cars at a safe distance. Gap Inc.’s Plan for Store Re-Openings, including Safe ​Shopping Practices ​. We  are  also  providing masks to employees  and  have  implemented temperature checks in  all of  our North American distribution centers. Our priority remains welcoming back our furloughed employees and offering them shifts as we reopen more stores. When she’s not analyzing companies, she can be found writing fiction or trying to speak French as well as her 9-year-old daughter. Here are some  details of the first masks being offered online and in-store by the  Gap Inc. family of brands. That was before the coronavirus outbreak spread across the world, now totaling nearly 900,000 cases. Returns sent by mail are being delayed 4-6 weeks due to high volume and additional safety precautions taken by shipping carriers and at our return center. Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. @themotleyfool #stocks $GPS, Gap Sells Off Its Janie and Jack Premium Children's Brand, Gap (GPS) Q4 2020 Earnings Call Transcript, Copyright, Trademark and Patent Information. We are re-opening stores as soon as is safe to do so, and actively engaged in the safety needs of our employees, customers and communities. priced items. Find the latest news about our brands on our Newsroom. Level 2: Gap Assessment for COVID-19 Business Recovery and Return to Work Strategy For clients that wish to leverage external expertise and demonstrate to their board a higher degree of due diligence in exploring recovery and return to workplace strategies, Aon offers our Gap Assessment Solution. Adria Cimino grew up with her nose in a book and a love of storytelling. Reach us at press@gap.com Stock Advisor launched in February of 2002. Gap Foundation will be donating over $1 million to local, state, national and international non-profit organizations. Returns can be made at stores that have reopened for shopping. Can I return products in-store amid the coronavirus outbreak? Customers can place orders anytime for limited contact Curbside Pickup in select stores across North America. Returns Department Gap Canada Inc. Online Returns 1 Gap Ave. Toronto, ON M3J8Z9: GAP Inc. Though the company ended fiscal 2019 with $1.65 billion in cash and equivalents -- above its historical range of $1.0 billion to $1.2 billion -- the company is drawing down the entirety of its $500 million revolving credit facility. There are volunteer opportunities for nearly every interest area, and … Social Distancing Guides in-store – We’ve added in-store signage and cues for customers to promote social/physical distancing while shopping in our stores. Education May 5, 2020 11:41 AM EST. Purchases made online before May 1 and all in-store purchases follow our usual Return Policy. Castle … Online purchases made on or after May 1, 2020 have an extended return window of 90 days. For updates on our health and safety measures in our stores and in our fulfillment centers, and additional shopping FAQs: Increased cleaning and sanitization efforts, Complete health checks at the start of each shift, Shop Old Navy | Store Hours It also will depend on how long the pandemic lasts and the state of the economy in the coming months. The scope of just what fashion faces in the coronavirus shutdown is hard to fathom.. Response to the outbreak there became urgent in January, and the country is beginning to get back to business. Good morning and welcome to your Morning Briefing for Wednesday, 6 May, 2020. Find Volunteer Opportunities. Gap said it was extending its return window to July 1 for all purchases during the first three months of the year, while J. Prepare your package a) Place the completed invoice, and your return into package. Janie and Jack is donating $5 for every pair of masks purchased between 5/8-9/30 to Baby2Baby in addition to donating 1,000 non-medical masks. Last year, just as COVID-19 was beginning to spread and many colleges and universities across the country were scrambling to send students home to finish their spring semesters online, CC Daily ran this piece, “Coronavirus, Community Colleges, and the Equity Gap” … Market data powered by FactSet and Web Financial Group. For extra protection, we are temporarily closing restrooms. Standard Return: Refund in form of original payment. Learn more, March 27, 2020 Skip to top navigation Skip to shopping bag Skip to footer links. In the fiscal fourth-quarter earnings call, Syngal said she and her team are working on a plan -- early priorities will include making "appropriate but prudent investments" that will result in long-term growth for the Old Navy and Athleta brands. SEE: The COVID-19 gender gap: What employers can do to keep women on board While the current situation of women being forced out of the workforce is … Find out more about our online return and exchange policy. However, the post-crisis economy may have other plans. Learn more. Gap Inc. helped to get masks to those who need them most, including leveraging its expansive supply chain to connect hospital networks with millions of critical PPE (personal protective equipment), for frontline healthcare workers. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. Learn more, View all news regarding Gap Inc.'s response to Coronavirus. Note: This article appeared in Community College Daily on March 1, 2021. Sonia Syngal, CEO of Gap's strongest brand -- Old Navy -- took on leadership of the entire company, and investors tuned in to see if Syngal might replicate her previous success. including a message from our CEO, Sonia Syngal. Practice Social/Physical Distancing – We will have visual cues denoting proper distancing and will safely-space active registers for customer checkout. We’re excited to welcome our employees, customers and communities back into our stores. The pandemic has hit retail particularly hard as shoppers avoid public places and retailers shut down stores to protect employees and customers. Once the customer arrives at the store, they will need to call the store number provided and park in a place that is safe for both the customers and the store associate. U.S. apparel chain Gap Inc is speeding up its rollout of warehouse robots for assembling online orders so it can limit human contact during the coronavirus pandemic, the company told Reuters. Returns by Mail. How are you handling returns? Though Gap and its peers are encouraging consumers to visit their e-commerce sites, many shoppers are focused on buying essentials instead of discretionary items like clothing and accessories. Many businesses that have been severely impacted by coronavirus (COVID-19) qualify for employer tax credits – the Credit for Sick and Family Leave and the Employee Retention Credit. Gap will reopen 800 stores this month, the retailer said Wednesday, as more states allow certain businesses to open their doors during the coronavirus pandemic. Coronavirus: our latest stories By a twist of fate, she started her career writing about biotech in Boston and discovered that each company is the source of many fascinating stories. Find out more about our online return and exchange policy. No code needed. Things are changing daily, but one thing that won’t? Show your shipping confirmation email printed, or on your mobile device, to return in store. Returns Due to continued concerns about the coronavirus, we have extended the return window to JULY 1, 2020 for all purchases made between January 1, 2020 and April 30, 2020. You will see this option at check-out if it’s available to you and have the ability to order items online or from our app, and then pick them up at your local store (Orders made by 2 p.m. are ready in just 2 hours). Returns can be made at … The 2018 figures showed British women losing £140bn a year in pay due to the gender gap, an average of £9,112 a year per person or household. Advising employees not to come to work if they are ill and requiring all employees to do a health check at the start of each shift. New New. Cumulative Growth of a $10,000 Investment in Stock Advisor, Will Coronavirus Kill Gap’s Recovery? Based on  the Public Health Agency of Canada as well as some local and provincial mandates regarding the use of fabric masks for the general population, we’re requiring customers to wear a face covering while shopping, with the exception of small children or those who are exempt due to an underlying medical condition, in addition to our employees. For instance, Kohl's and Gap … return to workplace strategies for COVID-19. You can check your order status for most of our brands on your order confirmation page. Employees working in stores wearing face masks, Banana Republic: link opens in a new window. Get ready for what early indications suggest could be the biggest gap year ever. Coronavirus fears may lead to big gap year for college students. What’s Gap Inc. doing to help keep customers safe in stores? Probably not given the company's aggressive response, but the outbreak will make the turnaround efforts even more difficult and extend the timeline for investors. But in case you don't, we're here to help you exchange or return your items. Syngal, in her first major move as CEO, is making a strong impression. MEXICO CITY, March 31 (Thomson Reuters Foundation) - Advances in closing the worldwide gender pay gap are at risk of being reversed by the coronavirus, experts and advocates warn, as women take time off work to care for others and the low-paid sectors they dominate cut back hours and staff. Spending a gap year after high school at a yeshiva or seminary in Israel has become a tradition for many Jews around the world in the past few decades, but … To learn more about how we’re giving back to communities, you can read about our effort here. Taking care takes time so please be patient with us as we navigate new ways of working. Given the recent increase in COVID-19 cases in the US and Canada, we are adjusting our current policy and requiring all customers to wear masks in all of our North America Gap, Old Navy, Banana Republic, Athleta, Intermix and Janie and Jack stores, effective August 1. And this week, management said it would furlough most of its store employees in North America until stores are able to reopen, in addition to cutting some corporate jobs. This article represents the opinion of the writer, who may disagree with the “official” recommendation position of a Motley Fool premium advisory service. Can I return products in-store amid the coronavirus outbreak? In a bid to conserve cash to survive the coronavirus pandemic, Gap Stores ... though it might defer it even later depending upon the spread of COVID-19. The apparel retailer was supposed to be on the mend after a difficult 2019 -- instead, like its peers, it faces an unprecedented new headwind. The company's fate will partially depend on Syngal's strategy to reverse the slide in comparable sales. Shop Gap  | Store Hours Gap Inc. announced Wednesday it plans to reopen 800 stores before the end of the month, including Gap, Old Navy, Banana Republic, Athleta, Janie and Jack, and Intermix locations. Get up-to-date status on affected IRS operations and services. Here’s how we’re taking care of our store teams: Masks for Team Members  – We will provide all our associates with masks to wear during their shifts to protect each other and our customers. Why are my shipments or returns being delayed? COVID-19 Drives New Interest in Deferring College, Gap Year Consultant Says Students say the uncertainty around traditional campus life in the fall … Does this mean investors should be optimistic about Gap's recovery? To get this in … What does the Curbside Pickup service look like? Will Coronavirus Kill Gap’s Recovery? Find out more about our online return and exchange policy. Learn more, May 6, 2020 The company is also deferring payment of the first-quarter dividend, suspending the dividend for the rest of the year, and cutting capital expenditures by $300 million in fiscal 2020. Athleta is donating 100,000 non-medical masks to a major healthcare organization, in support of our heroes on the front line. Here, a prevalent gender pay gap (which exists in all countries) already puts women at a disadvantage: worldwide, the average woman’s annual income is $11,500, versus $21,500 for a … As communities around the world make moves to reemerge and reopen amid the coronavirus pandemic, one thing is certain; wearing face masks has become the new normal. But in case you don't, we're here to help you exchange or return your items. Increased frequency of regularly scheduled cleanings and sanitization efforts in-store – We’ve added sanitization stations at the front doors and throughout the store, in accordance with Public Health Agency of Canada. Purchases made online before May 1 and all in-store purchases follow our usual Return Policy. Recent weekly unemployment claims reached a record high of approximately 3.3 million. Returns quarantined for 24 hours Customers will notice changes that are familiar to anyone who's set foot in a grocery store. Prior to joining The Fool as a contract writer focused on healthcare and consumer goods, Adria covered the stock market for Bloomberg News in Paris. The two-day event, that continues on Friday, is aiming to vaccinate 3,000 people a day with the Johnson & Johnson COVID-19 vaccine. United States  |  Canada - English  |  Français - Canada. But in case you don't, we're here to help you exchange or return your items. Can I pick up online orders at your stores? Will you be asking customers to wear face coverings while in stores? When shopping on our website, customers can place phone orders anytime for limited contact Curbside Pickup in select stores across Canada. Gap Inc.’s Plan for Store Re-Openings, including Safe ​Shopping Practices ​ How are you keeping your distribution centers safe? We’re recommending all employees to take precautionary health measures, including frequent handwashing, social distancing, staying home when sick, and pausing all non-essential work travel. Learn more about the steps we're taking to help keep our teams and customers safe, including a message from our CEO, Sonia Syngal. If using another shipping method at your own expense, please be sure to send to the following address: Gap Europe Limited. We have welcomed tens of thousands of our employees back to work. We’re motley! We are re-opening stores as soon as  is safe to do so,  and actively engaged in  the safety needs of our employees, customers and communities. Questioning an investing thesis -- even one of our own -- helps us all think critically about investing and make decisions that help us become smarter, happier, and richer. It’s also a good idea to … Based on updated Public Health Agency of Canada as well as some local and provincial mandates regarding the use of fabric masks for the general population, we’re encouraging customers to wear a face covering while shopping. We thank customers for understanding and have been working hard to get caught up with demand. We  have increased  the frequency of regularly scheduled cleanings and sanitization efforts in  our  Distribution Centers. Given the recent increase in COVID-19 cases in the US and Canada, we are adjusting our current policy and requiring all customers to wear masks in all of our North America Gap, Old Navy, Banana Republic, Athleta, Intermix and Janie and Jack stores, effective August 1. Health and safety of our North American Distribution Centers we have welcomed tens of thousands of our brands your. Offering them shifts as we reopen more stores fears May lead to big Gap year for college.! 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